All bookings must be made via our Booking Form. This is due to OHS. Our team are often working at heights or up ladders so it's unsafe to answer the phone. If you do call, we'll try to return your call within 48hr. We understand some people are unable to use computers for disability or age reasons. If this is you, please feel free to call.MAKE A BOOKING

Contact Us

Servicing the Macedon Ranges and Surrounding Regions

Make a Booking

For occupational health and safety reasons, we’re unable to answer the phone whilst on the roof. To assist is in making it out to your fireplaces faster, please complete the below booking form.

First Name

Last Name

Phone

Address

Single or Double Storey Building?

Single Storey Double Storey

Type of Heater

Inbuilt Freestanding Open Brick Fire Jetmaster

Brand of Heater

How Many Heaters Require Servicing?

How long since your fireplace was last serviced?

Upload Images (optional)

Photo of the heater with the DOOR SHUT

Close up photo of the rear wall of the heater with DOOR OPEN

Photo of vehicle access (front only or front & back access to the property)

Photo of roof access (where you or a tradesperson has accessed the roof previously)

Photo of chimney that shows the roof angle

Photo of the front of the chimney INCLUDING CAP / COWL

Message

Disclaimer: Please understand we do out best to service all customers throughout the year. During peak times, coming into winter. Customers who’s only source of heating is their fireplace, will take priority. Failure to disclose this information in the above form in an attempt to jump to the top of the queue may result in our technicians abandoning your job. Please understand many family households in Macedon Ranges only have one form of fire heating in the dwelling. Thanks for understanding.

We require dry weather to work on the roofs so cant commit to dates.